Privacy Policy

Effective Date: 

At Art Werkx (“we”, “our”, or “us”), we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make bookings, place online orders, or sign up for memberships or promotions.

By using our website or providing your information, you consent to the terms described below.

 

Information We Collect

We may collect the following types of personal data when you use our site or services:

  • Contact Details: Name, email address, phone number, billing/delivery address
  • Account Info: Membership or login credentials (if applicable)
  • Booking Details: Event or workshop preferences, participant information
  • Product Purchase: product information
  • Payment Information: Payment details processed through secure third-party gateways (we do not store card information)
  • Device Data: IP address, browser type, and website usage patterns (via cookies or analytics)

 

How We Use Your Information

We use your personal data for purposes including:

  • Processing orders, bookings, and payments
  • Managing your membership or loyalty account
  • Sending order confirmations, booking updates, or reminders
  • Providing customer service and responding to inquiries
  • Sending newsletters, promotions, or updates (only if you’ve opted in)
  • Improving our website functionality and customer experience

 

Marketing & Communications

  • You will only receive promotional emails or SMS updates if you’ve opted in.
  • You may unsubscribe from marketing communications at any time using the “unsubscribe” link in our emails or by contacting us directly.

 

Sharing Your Information

We do not sell your personal information. We may share it with:

  • Trusted service providers (e.g. payment processors, email services, delivery partners) strictly for fulfilling services.
  • Authorities if legally required for compliance with Singaporean laws and regulations.

 

Cookies and Tracking

  • Our site may use cookies or third-party analytics (e.g. Google Analytics) to understand user behavior and improve our services.
  • You can control cookie settings via your browser.

 

Data Security

  • We implement reasonable physical, technical, and administrative safeguards to protect your data.
  • While we strive to protect your information, no method of online transmission is 100% secure.

 

Retention of Data

  • We retain your data only as long as necessary for the purpose it was collected or as required by law (e.g. tax or transaction records).

 

Your Rights

You have the right to:

  • Access or correct your personal data
  • Withdraw consent for marketing at any time
  • Request deletion of your personal data (unless we are required to retain it for legal or operational reasons)

To exercise your rights, please contact us at:
[email protected]

 

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.

 

Contact Us

If you have questions or concerns about this policy or your data:

[email protected]
232 RIVER VALLEY RD, SINGAPORE 238290
(65) 9627 5050